Business Problem Solving

Business Problem Solving

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Module 1

Problem Solving Basics

1-A Fundamentals of problem solving

• ¨ Discussing problem solving
• ¨ Handling problems
• ¨ Identifying Problems

1-B Effective Problem solving approaches

• ¨ Discussing effective problem-solving Approaches

Module 2

Problem Solving in the Corporate World

2-A Problem solvers

• ¨ Identifying problem solvers and their skills

2-B The corporate problem-solving culture

• ¨ Identifying the corporate culture

Module 3: Problem-solving Process

3-A Identifying problem

• ¨ Analyzing the situation
• ¨ Gathering information
• ¨ Identifying solution criteria

3-B Committing to a solution

• ¨ Generating solutions
• ¨ Choosing the best solution
• ¨ Implementing a solution

3-C Confirming problem elimination

• ¨ Measuring solution success
• ¨ Managing solution project
• ¨ Communicating problem-solving changes

Module 4

Critical Thinking and Information Analysis

4-A Critical thinking

• ¨ Developing reasoning skills
• ¨ Developing logic skills

4-B Quantitative analysis

• ¨ Discussing quantitative analysis techniques
• ¨ Examining financial analysis techniques
• ¨ Discussing forecasting techniques

4-C Qualitative analysis

• ¨ Discussing qualitative analysis techniques
• ¨ Thinking creatively in problem solving
• ¨ Using analogies in problem solving
• ¨ Discussing mind mapping