Please fill out your details below and one of our team will assist you with you booking.
Business Etiquette
1 Day
Beginner
Instructor-led
Overview
Business Etiquette
Prerequisites
None
Outline
Lesson 1: Office protocol
- Topic A: Office etiquette
- Topic B: Cubicle and office etiquette
- Topic C: Office relationships
Lesson 2: Professional conduct
- Topic A: Appropriate use of the Internet
- Topic B: Ethical dilemmas
- Topic C: Personal issues in the workplace
Lesson 3: Communicating in the workplace
- Topic A: Introductions
- Topic B: Conversations
- Topic C: Etiquette in meetings
Lesson 4: Etiquette in communication
- Topic A: Telephone courtesy
- Topic B: E-mail etiquette
- Topic C: Writing guidelines
Lesson 5: Business functions
- Topic A: Attending business functions
- Topic B: Business dining
Lesson 6: Traveling for business
- Topic A: The courteous traveller
- Topic B: International travel
Please enter your details below and we will send you the full course outline.
