Overview

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook® Level 1 course and will help you customize a communication system well-suited to your work style.

Prerequisites

Prerequisites: To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following Logical Operations course:

  • Microsoft® Office Outlook® Level 1
Outline

Lesson 1: Modifying Message Properties and Customizing Outlook

  • Insert Advanced Characters and Objects
  • Modify Message Properties
  • Add Email Accounts to Outlook
  • Customize Outlook Options

Lesson 2: Organizing, Searching, and Managing Messages

  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items

Lesson 3: Managing Your Mailbox

  • Manage Junk Email Options
  • Manage Your Mailbox Size

Lesson 4: Automating Message Management

  • Use Automatic Replies
  • Use Rules to Organize Messages
  • Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses

Lesson 6: Managing Contacts

  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts

Lesson 7: Managing Activities by Using Tasks

  • Assign and Manage Tasks

Lesson 8: Sharing Outlook Items

  • Delegate Access to Outlook Folders
  • Share Your Calendar
  • Share Your Contacts

Lesson 9: Managing Outlook Data Files

  • Use Archiving to Manage Mailbox Size
  • Work with Outlook Data Files

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