Tag Archives: Soft Skills

Customer Service

The CBP Customer Service Certification provides the foundation for the quality customer service and focuses on building life-long customer relationships by effective customer care strategies. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Customer Service

The CBP Customer Service Certification provides the foundation for the quality customer service and focuses on building life-long customer relationships by effective customer care strategies. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Customer Service

The CBP Customer Service Certification provides the foundation for the quality customer service and focuses on building life-long customer relationships by effective customer care strategies. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Telephone Skills

Your company’s reputation is on the line–literally. Make proper exceptional phone skills a standard throughout your organization with this practical guide. This self-paced book walks through how to adopt a professional, friendly tone from the initial greeting to the final good-bye–and how to handle whatever arises in between.  

Customer Service

The CBP Customer Service Certification provides the foundation for the quality customer service and focuses on building life-long customer relationships by effective customer care strategies. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service