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COMPLETE APPLICATION
The field of Systems Support, or Networking as our students have affectionately named it over the years, is all about working with your hands – fixing PC’s, dealing with networks and servers and providing technical advice and support to end users.
This 1 year course is aimed at learners who have passed Matric with the minimum requirements to be accepted for a Higher Certificate programme, and want to specialize in the I.T Systems Support field.
The course starts with basic I.T skills, and progresses to teach the learner valuable skills to earn them jobs such as a Network Administrator, Desktop Support Technician and Server Administrator.*
DURATION
1 Year
Full-Time
ENTRY REQUIREMENTS
Matric Pass
No Specific Subjects
COURSE INCLUSIONS
All iStudent Academy Full Contact Programmes include:
- All Textbooks
- Tablet PC
- Lab Use
- Software Use
- International Exam Vouchers
- Exam Prep
QUALIFICATIONS
- National Certificate: Information Technology, Systems Support (SAQA 48573)
- Modern Desktop Administrator
- MCSA Server Infrastructure
MODULES
IT101 - END USER COMPUTING
NOT FOR CREDITS.
This module focuses on introducing and developing students’ business computing skills and their understanding of computing in a business environment.
Business computing skills covered in the course relate to spreadsheets, word processing, search techniques and the use of computers as a presentation medium, using the Windows Operating Systems and Microsoft Word, Excel and PowerPoint.
IT102 - HAREWARE AND SOFTWARE FUNDAMENTALS
12 Credits
This module covers the CompTIA A+ Hardware and Software Cirriculum, and the aim is to introduce learners to hardware and software fundamentals, such as PC infrastructure, peripherals, troubleshooting and installations.
IT103 - NETWORKING FUNDAMENTALS
28 Credits
This module covers components of the CompTIA N+ and Microsoft MTA 40366 Cirriculum. The aim of this module is to introduce Networking concepts such as topologies, WiFi, IP Addressing, LAN, WAN and network configurations.
IT104 - SECURITY FUNDAMENTALS
6 Credits
This module cover the Microsoft MTA 40367 curriculum, and focuses on introducing learners to security risks to a PC Infrastructure such as Trojans, worms, viruses and risk management.
IT105 - SERVER FUNDAMENTALS
6 credits
This module covers the Microsoft 40365 curriculum, and will give the learners an understanding of servers, including operating an enterprise server computer system.
IT106 - OPERATING SYSTEMS
16 Credits
This module prepares students to meet the requirements of the Microsoft Modern Desktop Administrator Certification.
The aim of this module is to introduce learners to full operating system installations, and configure a multi-user networked operating system.
IT107 - SERVER MANAGEMENT
44 Credits
This module prepares students to meet the requirements for the Microsoft Certified Solutions Associate (MCSA) Server 2016 Certification.
The content covers advanced server installation, configuration and administration to commission multi-user system software on a server computer.
IT108 - TECHNICAL SUPPORT
15 Credits
This module will enable the learner to provide technical customer support, diagnose faults and provide structured solutions.
IT109 - BUSINESS SKILLS
30 credits
This module will give the learners an understanding of types of businesses, entrepreneurship, organisational procedures and business plans within the South African I.T sector.
IT110 - GRAPHICS AND MEDIA
5 Credits
This module will enable the learner to design a local area computer network for a departmental office environment using computer aided drawing software.