ITIL Foundation is a certification based on ITIL practices for IT Service Management. The Foundation certification aims to give professionals an understanding of the guidelines and framework. TIL Foundation is designed to give professionals a basic understanding of the ITIL framework. It focuses on awareness and comprehension rather than being able to apply ITIL principles. The basics of IT Service Management as a practice are covered as is the ITIL lifecycle.
Some of the topics covered in ITIL Foundation include:
- IT Service Management as a practice
- ITIL Service Cycle
- Technology and architecture …