20696: Administering System Center Configuration Manager and Intune

Length: 5 days | Audience: IT Professionals | Level: 300

Get expert instruction and hands-on practice configuring and managing clients and devices using Microsoft System Center 2012 R2 Configuration Manager, Microsoft Intune (formerly Windows Intune), and its associated site systems. In this five-day Microsoft Official Course, you will learn day-to-day management tasks including how to manage software, client health, hardware and software inventory, applications, and integration with Microsoft Intune. You also will learn how to optimize System Center 2012 Endpoint Protection, manage compliance, and create management queries and reports. This course, in conjunction with Microsoft Official Course 20695B, also helps certification candidates prepare for Exam 70-696: Managing Enterprise Devices and Apps.

After completing this course, students will be able to:

  • Manage desktops and devices in the enterprise.
  • Prepare the infrastructure to support desktop and device management.
  • Deploy and manage Configuration Manager clients.
  • Manage inventory for PCs and applications.
  • Distribute and manage content used for deployments.
  • Deploy and manage applications.
  • Manage mobile devices by integrating Microsoft Intune with Configuration Manager.
  • Maintain software updates for managed PCs.
  • Implement Endpoint Protection for managed PCs.
  • Manage compliance and secure data access.
  • Manage client status, power management, and remote administration.
  • Maintain Configuration Manager sites and site systems.

Module 1: Managing Desktops and Devices in the Enterprise

This module explains the features included in System Center 2012 R2 Configuration Manager and Microsoft Intune and how you can use these solutions to manage desktops and devices in an enterprise environment.


  • Systems Management Using Configuration Manager and Microsoft Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports 

Module 2: Preparing the Infrastructure to Support Desktop and Device Management

This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server.


  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring the Intune Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Module 3: Deploying and Managing Clients

This module explains how to deploy and manage the Configuration Manager client.


  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager
  • Managing MDM Clients

Module 4: Managing Inventory for PCs and Applications

This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.


  • Overview of the Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence

Module 5: Distributing and Managing Content Used for Deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments.


  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points 

Module 6: Deploying and Managing Applications

This module explains how to distribute, deploy, and monitor applications for managed users and systems.


  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager
  • Deploying Windows 8.1 and Mobile Apps

Module 7: Maintaining Software Updates for Managed PCs

This module explains how to maintain software updates for PCs managed by Configuration Manager.


  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Module 8: Implementing Endpoint Protection for Managed PCs

This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection


  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Module 9: Managing Compliance and Secure Data Access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.


  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Compliance for Mobile Devices
  • Managing Data Access by Using Profiles

 Module 10: Managing Client Status, Power Management, and Remote Administration

This module explains how to use Configuration Manager to manage and monitor client activity and health status.

  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools

Module 11: Maintaining Configuration Manager Sites and Site Systems

This module explains how to configure site maintenance tasks and perform backup and recovery of a site system.

  • Overview of Configuration Manager Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site

In addition to their professional experience, students who attend this training should already have system administrator–level working knowledge of:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing.
  • Active Directory Domain Services (AD DS) principles, and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic concepts of scripting and Windows PowerShell syntax.
  • Basic concepts of Windows Server roles and services.


Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills:

  • Course 20687: Configuring Windows 8.1
  • Course 20688: Supporting Windows 8.1
    20689 Upgrading your Skills to MCSA Windows 8
  • Course 20411: Administering Windows Server 2012